Dial Solutions Group believes strongly in protecting the privacy of its users. We collect personal information only when necessary.
We do not collect any personal information about users of our web site unless they take advantage of its customization features.

We collect only aggregate information about the behaviour of web visitors in order to improve the quality of the site.

By using our web site you consent to the collection, transfer and use of your personal information in the manner set out below.

Collection of personal information: In some cases, we may ask you for personal information, including your name, postal address and email address.

Customization: Some areas of the site can be customized according to user preferences. We use individual preferences to deliver custom content online and analyze aggregate preferences in order to improve site quality.

Publication orders: If a user orders a publication, their personal information will be used to fulfil the order, and may be shared with third parties involved in fulfilling your order (a printer, for instance).

Event registration: If a user registers for an event on-line, their personal information will be used to fulfil that request, and may be shared with third parties involved with the event (a hotel, for instance).

E-mail: If you send an e-mail message to us, we will use your e-mail address and other information you provide to respond to your request.
Subscriptions: If you subscribe to one of our online publications, we use the information you provide to send you e-mail updates. You can unsubscribe at any time by contacting our Webmaster whose details are provided below.

Surveys: The information we collect in online surveys is used for internal research purposes. In general, we do not divulge individual responses to surveys except for participant names. Exceptions to this policy are noted when users access particular surveys. Third parties administer some of our surveys, but they cannot use any of the individual data they help collect.

On occasions, we may share responses with a co-sponsor who works with us to analyze the data; in this case, we expect the co-sponsor to maintain the same level of confidentiality and security as employed by Dial Solutions Group.

Cookies: A cookie is a text-only string of information stored on a user's hard drive that allows a website to remember who you are. For general users of the site, cookies are used only during a user session (to maintain a shopping cart, for instance) and are then deleted. We do use persistent cookies to identify users who take advantage of the customization features of the site and to save this identification between site visits.

Third parties: We do not share or sell the information you provide with parties outside of Dial Solutions Group, with the following exceptions: to fulfil user requests for publications, for event registrations and for co-sponsored surveys. Any data we collect, however, may be transferred within Dial Solutions Group for internal purposes only.

Accessing and Updating: If your personal information changes or if you no longer wish to receive a service, please let the Webmaster know by emailing  and we will correct, update or remove your details. You are entitled to see the information held about you. If you wish to do this, please contact us.

Modification: This privacy policy is subject to change. All changes will be posted on this page.

If you have any questions about Dial Solutions Group's privacy practices, please contact our office or David Dial at:

3040 7 St. S.W.,
Calgary, Alberta T2T 2X5

Telephone (403) 265-6544

Contact by email via our website.